How do clients book me?
10% per transactionOnline booking for groomers and pet sitters, with no monthly fee
You publish services, prices and hours: pet owners pick a free time on the website or in the PawsPet app and send you the booking, which you accept. No recurring costs, just 10% per transaction, on the prices you set.
A price list with the right price type
For each option you choose the price: fixed, per person, per pet, hourly, daily, weekly, monthly or yearly; per km only for pet taxi. The client sees the total while booking.
Per km: only for pet taxi.
Online payments and payoutsOne amount for the service, however long it takes.
The client picks a start and an end: the total counts the hours.
The total is multiplied by the pets chosen, with one order line for each.
The client picks arrival and departure: the total counts the days.
On site, at home or both
You decide where you work: at your premises, at the client's home or both, anywhere or within the maximum distance from your premises that you choose.
From published service to first booking
A service takes six steps: general, images, prices and options, service area, working hours, publish. Then you find it in your storefront, ready to be booked.
General
Service type, name and, if you like, a description.
Images
At least one photo: the first is the cover clients see.
Prices and options
At least one option with a price and a price type; duration, capacity and break decide the times clients see.
Geographic availability
At the venue, at home or both, anywhere or within the maximum distance from your venue.
Working hours
Your profile's hours or hours just for this service, even with its own slot interval.
Publish
Leave it «Public» and the service appears in your storefront, ready to be booked.
Full slots and closed days cannot be booked
With duration, break between appointments and capacity per time slot you decide how many bookings you take: a full slot stays visible but cannot be picked, and blocked days cannot be booked.
How you publish a bookable service
Create the service with the 6-step guided form
In the Profile tab open My services and tap +. Choose the service type and name, upload at least one photo, then under Prices and options add at least one option with price, price type, duration, capacity per slot and break. Say where you provide it, set the hours and publish it as Public.
Set your working hours and the slot interval
In the Profile tab open Working hours: choose your time zone, the slot interval (30 minutes unless you change it) and, for each day, closed, open all day or one or more time bands. A service can follow the profile hours or use custom hours with an interval of its own.
Check the preview and manage bookings
In My services tap a card: you see the page exactly as a client does, with Edit in place of Book now. Bookings land in the Orders tab as Waiting for the merchant: you accept or reject them, and those with a set time also appear in the Agenda, where you block holidays and closures.
Frequently asked questions about online booking
- No recurring costs, no subscription and no monthly fee. On every transaction PawsPet keeps 10% of the price you set, which you see in each order's detail under «Your earnings», next to the net amount you receive. The money reaches your Stripe account when the client confirms the service, or automatically 7 days after «Mark as delivered».
- Yes. In the Profile tab open Working hours and choose the slot interval: 10, 15, 20, 30 or 60 minutes (the default is 30). If one service needs a different rhythm, in its form, Working hours step, set a slot interval for that service only. Appointment duration and break are set on the option instead.
- Yes, with the option's price type. Per pet creates one order line for each pet the client selects and lets you set which species are allowed. With hourly and daily pricing, for example for boarding, the client picks a start and an end. Monthly and yearly ask how many units they want, not dates. Custom is information only: it cannot be booked in the app.
- In the Agenda tab open the menu, then Closing hours and Block time; turn on All day, set the dates and a reason if you like, then confirm. During that period you receive no bookings from the marketplace. For a short block, long-press a free time in the Day view. Tap a block to delete it.
- You decide. Every booking arrives in the Orders tab as Waiting for the merchant: with Accept you can add a message, with Reject you must give a reason of at least 30 characters. If you do not reply before the deadline shown in the order, it is cancelled automatically. Clients cannot message you before booking: the chat starts with the order.
Sign up your business and publish your first service
No recurring costs, just 10% per transaction, on the prices you set. Sign up from the app or your computer.
Free, with no subscription: create your account and business profile from your computer or phone, at app.pawspet.it.
Or download the PawsPet Business app
App screenshots with demonstration or test data.